Shipping policy
Shipping Policy
Shipping Information
At Raskalware, we strive to ensure a seamless and efficient shipping experience for our customers. Please review our shipping policy to understand our processes and procedures.
Processing Time
- Orders are processed within 1-3 business days after purchase.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Delivery Times
We offer several shipping options to cater to your needs:
- Standard Shipping (5-7 business days)
- Expedited Shipping (2-3 business days)
- Overnight Shipping (1 business day)
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays or customs processing.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping method selected and the destination of the order. We offer free standard shipping on orders over $100.
International Shipping
Raskalware ships internationally to most countries. International shipping times and rates vary depending on the destination and selected shipping method. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Address Changes
If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible at [customer service email]. We will do our best to accommodate your request, but please note that address changes may not be possible once the order has been processed.
Lost or Damaged Packages
Raskalware is not responsible for packages lost or damaged in transit. However, if your package is lost or arrives damaged, please contact our customer service team at [customer service email] for assistance. We will work with the carrier to resolve the issue.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page [link to Return Policy page].
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact our customer service team at [customer service email] or [customer service phone number]. We are here to help and ensure your shopping experience with Raskalware is exceptional.
Thank you for choosing Raskalware. We appreciate your support and are committed to providing you with the best possible service.